Inland items are sent by First Class* or Special Delivery**, with the exception of goods exceeding a critical weight. Such items will be delivered by Parcel Force, unless the customer specifically requests otherwise.
*PLEASE NOTE: First Class provides compensation in the event of loss or damage of your order ONLY UP TO £41.00.
**SPECIAL DELIVERY provides compensation for the full value of the order above £41.00, at additional cost according to weight. Please ask at the time of making your order. Special Delivery is also guaranteed for a next day delivery service.
If the value of the order exceeds £41.00 and the customer declines special delivery, Pure Bio Ltd. can only provide replacement or reimbursement in the case of loss or damage up to a maximum of £41.00
Delivery costs: UK (GBP)
| Total Weight | Postage & Packing |
|---|---|
| Up to 250g | £2.30 + 17.5% VAT |
| 251 - 500g | £3.00 + 17.5% VAT |
| 501 - 1000g | £3.60 + 17.5% VAT |
| 1001 - 1250g | £5.50 + 17.5% VAT |
| Each additional 250g or part thereof | £1.00 + 17.5% VAT |
Special Delivery: (guaranteed next day excl. Saturday)
| Total Weight | Postage & Packing |
|---|---|
| Up to 100g | £5.30 + 17.5% VAT VAT |
| Up to 500g | £6.00 + 17.5% VAT VAT |
| Up to 1kg | £7.20 + 17.5% VAT VAT |
| Up to 2kg | £9.00 + 17.5% VAT VAT |
| Up to 10kg | £22.00 + 17.5% VAT VAT |
EUROPE
Items to Europe will be sent by AIRMAIL.
PLEASE NOTE: International Airmail provides compensation in the event of loss or damage of your order ONLY UP TO £41.00.
AIRSURE provides compensation for the full value of the order above £41.00, at an additional cost of £7.40, per 2kg of weight.
If the value of the order exceeds £41.00 and the customer declines Airsure, Pure Bio Ltd. can only provide replacement or reimbursement in the case of loss or damage up to a maximum of £41.00
| Total Weight | Postage & Packing |
|---|---|
| Up to 250g | £3.20 + 17.5% VAT VAT |
| 251 - 500g | £4.60 + 17.5% VAT VAT |
| 501 - 1000g | £7.40 + 17.5% VAT VAT |
| 1001 - 1500g | £9.95 + 17.5% VAT VAT |
| 1501 - 2000g | £12.85 + 17.5% VAT VAT |
Rest of the world
| Total Weight | Postage & Packing |
|---|---|
| Up to 250g | £4.60 |
| 251 - 500g | £7.75 |
| 501 - 1000g | £13.25 |
| 1001 - 1500g | £18.90 |
| 1501 - 2000g | £24.90 |
International deliveries weighing in excess of 2000g will be sent by International Courier.
Every attempt will be made to despatch all orders received before 4pm on the same day, but this cannot be guaranteed.
In the unlikely event that you do not receive a delivery please contact your local Royal Mail sorting office to check it is not being held by them. Only once you have done this, please phone our sales office on 01403 730342 and inform us of the problem. We will then discuss with you the various options to resolve the issue.